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On orders over £50

Free Return

30 days return policy

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Premium products only

SsimpleTee

Quality Custom Apparel

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Returns & Exchanges

We want you to love your purchase. Here's how our returns work.

30 Days

Return window from delivery date

Free Returns

On all UK orders over £50

Easy Process

Simple online returns portal

Return Policy

Eligible for Returns

  • Unworn items with original tags attached
  • Items in original packaging
  • Items returned within 30 days of delivery
  • Defective or incorrect items (contact us first)

Not Eligible for Returns

  • Custom printed or personalized items
  • Items marked as final sale
  • Worn, washed, or altered items
  • Items returned after 30 days

How to Return

1

Start Your Return

Log into your account and go to Order History, or use our returns portal with your order ID and email.

2

Print Your Label

You'll receive a prepaid shipping label via email. Print it and attach it to your package.

3

Ship It Back

Drop off your package at any Post Office or collection point. Keep your receipt for tracking.

4

Get Your Refund

Once we receive and inspect your return, we'll process your refund within 3-5 business days.

Exchanges

Need a different size or color? The fastest way is to return your item for a refund and place a new order. This ensures you get your new item as quickly as possible.

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Have questions about returns? We're here to help.

Contact Support